Michael Hoyt
Intake SpecialistMichael Hoyt, originally from Washington State, has spent the past seven years in Georgia after a decade in South Florida. His diverse career has included roles in carpentry, bartending, waiting tables, sales, IT, and now personal injury law. Throughout his professional journey, Michael has consistently centered his work around helping others, making personal injury a natural fit for his passion for advocacy and client support. Known for his ability to build strong relationships, he is dedicated to ensuring clients receive the care and attention they need during challenging times. Michael‘s varied background provides him with unique insights and skills, enabling him to navigate complex situations with both empathy and efficiency.
Michael Hoyt brings a wealth of experience, encompassing over 15 years in sales, 10+ years in IT, and more than 6 years in personal injury (PI) intake management. His career highlights include leadership roles in intake management where he optimized processes, developed training programs, and implemented efficient lead management systems. At various organizations, he demonstrated a commitment to quality assurance through rigorous audits and personalized coaching, ensuring the highest service standards. Michael has successfully leveraged data analytics to enhance marketing strategies and foster strategic partnerships, driving lead generation and client satisfaction. Additionally, his IT expertise includes project management, network administration, and IT security, contributing to seamless operations across diverse environments. Michael is known for his exceptional team leadership, proactive approach, and dedication to enhancing client engagement, making him a valuable asset.
Michael Hoyt has a deep appreciation for music, often immersing himself in concerts and exploring record stores. He enjoys poetry and art, finding inspiration in creative expression. Nature plays a significant role in his life, with hobbies like hiking and kayaking allowing him to connect with the outdoors. Michael loves the warmth of campfires and the adventure of road trips, often seeking new destinations through travel. He also enjoys fine dining experiences, relaxing at the beach, and indulging in movies and museum visits. Additionally, gaming is a favorite pastime, reflecting his diverse interests and love for storytelling across various mediums.
Michael has attended numerous personal injury summits & seminars, including CRISP, BLG, PILMA, CLS, The Awad Academy, and the CEO Lawyer Academy, where he honed his expertise in personal injury law and developed essential strategies for client advocacy and business growth. He also possesses a strong educational foundation in Information Technology, encompassing skills in network administration, server management (including VOIP, Exchange, and CRM systems), as well as sales and marketing. Additionally, Michael is well-versed in employee training and management, equipping him to lead teams effectively. This comprehensive education supports his commitment to delivering exceptional service and driving organizational success.
PI Knowledge & Proficiency95%
