Who does the work on your case, and how a full team turns evidence into a fair recovery.
By Ibrahim J. Awad, The Karate Attorney • November 11, 2026
A client once sat in my Marietta office and asked me, very politely, “So what exactly will you be doing for the next six months?”
I loved that question. Most people are too embarrassed to ask it. They see billboards and commercials, they hear “call a lawyer,” but nobody explains what a Marietta car accident attorney actually does after you sign. So let me pull back the curtain.
The honest answer is that one lawyer does not do it alone. At my firm, several people work on every case, and each one has a specific job. Think of it like a corner team in a fight. The fighter gets the attention, but the coach, the cutman, and the trainer all matter.
The first person you will get to know is your Client Care Specialist. They spend more time with you than anyone else on the team.
They check on how you are healing. They track your doctor visits. They answer your questions about rental cars, mileage, and what comes next. You can reach the team by phone or text, and texts are usually answered within minutes, not days.
I built the firm this way on purpose. The number one complaint people have about lawyers is “I never hear back.” I decided early that would never be said about us.
Insurance companies do not pay on stories. They pay on proof.
Our Evidence Retrieval Specialists gather everything that proves what happened and how it hurt you. That includes video from nearby businesses and traffic cameras, scene photos, vehicle damage photos, witness statements, the police report, and every medical record and bill from every provider you saw.
Some of that evidence disappears fast. A gas station may record over its security footage within days or weeks. That is one reason it helps to call early. The sooner we start, the more we can save.
Once your treatment is far enough along, all that evidence gets turned into a demand. A demand is a detailed letter to the insurance company that lays out what happened, what your injuries are, what they have cost you, and what a fair payment would be.
Our Insurance Accountability Specialists draft those demands. The name of the role is intentional. Their job is to hold the insurance company accountable for the harm its driver caused.
In some cases, Georgia law allows a time limited demand that gives the insurer a set window to respond. If an insurer wrongly refuses a reasonable demand within its policy limits, it may be exposed to paying more than those limits. These demands have strict rules, which is exactly why you want trained people writing them.
Then there is me and the other attorneys on my team.
Your attorney builds the strategy for your case. Should we push for an early resolution, or is this case headed toward a lawsuit? Is there more insurance coverage we have not found yet, like your own uninsured motorist policy? How do we answer the insurer when it argues you were partly at fault? Under Georgia’s comparative fault rule, if you are found 50 percent or more at fault, you recover nothing, and anything less reduces your recovery. That is a fight worth having carefully.
Your attorney also negotiates directly with the adjuster, and if a lawsuit is filed, handles depositions, motions, and trial. And you will always know your attorney’s name. That should be the bare minimum in this industry, but it is not. The bar is so low you can practically trip over it.
When your case settles, the work is not over. Hospitals, doctors, and health insurers often want to be repaid from the settlement.
Our Disbursement Coordinators negotiate those medical bills down at the end, so that more of the money goes to you instead of to balances. This is quiet work that rarely gets noticed, but it can make a real difference in what you actually take home. Every client also receives a disbursement package at closing, because finishing well matters as much as starting well.
Could you do some of this yourself? Some of it, yes. But it is hard to request your own records, track down video, write a demand, and argue fault while you are also trying to heal and keep your job. (If you are still deciding, I wrote about when you really need a lawyer.)
Consider A.N., a client whose T bone collision pushed her car into an 18 wheeler. Our team built her case and resolved it for $440,000 without ever filing a lawsuit. That result came from the whole team doing their part.
Another client, Adrena H. from Kennesaw, put it simply: “You are treated like family, not just a case.” That is what a team built around you should feel like.
If you have been hurt in a wreck anywhere in Georgia, from Marietta to Dalton to Lawrenceville, you do not have to carry this by yourself. The consultation is free, and we answer 24/7 by phone or text, including in Spanish. Call or text (706) 890-0000, and let us show you what the team can do.
Every case is different. Past results do not guarantee a future outcome.
A real person answers 24/7 by phone or text. Se habla español.